1. Introduction:

The confidentiality of personal data is one of the primary concerns of MAXTRADE B2B SRL. As such, we aim to ensure the highest standards of confidentiality and transparency regarding the personal data we process in our day-to-day activities.Since the conduct of our business requires us to process certain personal data — particularly in relation to the specific nature of our activity — we wish to provide assurance that all processing will take place in accordance with the principles of transparency and security of personal data. This privacy policy is intended to help you understand what data we collect, why we collect it, and what we do with it.We hope you will take the time to read this privacy policy carefully. We have tried to write it in as plain a language as possible, so that it is clear and easy to understand.

  1. Data Controller:

The data controller in relation to the personal data you provide is MAXTRADE B2B SRL, headquartered in Sfântu Gheorghe, str. Rednik nr. 2, 2nd floor, office no. 4 (Sepsi Park Industrial Zone), Covasna County, Romania, registered with the Trade Register under no. J2023000049149, having Tax Identification Number (CIF/CUI) no. 47600591.

  1. Categories of personal data we process through contact forms:

Through the contact form, we collect the following personal data: full name, phone number, and email address. In the case of individual clients operating as sole traders or other forms of self-employment (PFA/II/IF), the tax identification code may also constitute personal data.

  1. Purpose of data processing:

We use the information we collect from you in order to provide our services. Your data will be processed differently depending on your status on the website: potential client or visitor only. If you are a potential client of MAXTRADE B2B SRL, your data may be used for the following purposes: Managing pre-contractual relations between you and MAXTRADE B2B SRL; In certain situations, we process your personal data where there is a public interest, or based on your consent where you have expressed such a preference. Processing may also take place in order to comply with legal obligations imposed on us; For the purpose of communicating with you, to keep you informed about the status of the requested service; For any other purpose ancillary to the above, or any other purpose for which personal data has been provided to us, in compliance with applicable legislation.

To the extent that you are a visitor to the website: for the purpose of monitoring traffic and improving the experience offered by our website. MAXTRADE B2B SRL undertakes to always request your consent before using your information for any purpose other than those set out in this document.

  1. To whom we disclose your information:

Information provided by you may be disclosed to other departments within the company or its collaborators — for example, the Sales, Marketing, or Human Resources departments.

  1. Updating your personal information:

If the personal data you have provided to us is incorrect or has changed — for example, if you have changed your phone number, name, or email address, or if you wish to delete any request submitted to us, or if you are aware that we hold inaccurate information about you — please contact us by email at [email protected] to update or amend such data (unless the Company has a legitimate interest in retaining the information or a legal obligation to do so).
In the event of data loss due to information being provided incorrectly, incompletely, or insufficiently, MAXTRADE B2B SRL shall bear no liability.

  1. Retention period for your personal data:

The processing of personal data will cease depending on the type of data being processed: Data collected from you for recruitment purposes will be stored until the position for which you applied has been filled, or for a maximum period of 1 year.

  1. Your rights in relation to the processing of personal data:

Dacă v-ați exprimat consimțământul cu privire la activitățile de procesare, puteți să vă retrageţi acest consimțământ în orice moment.
If you have given your consent to processing activities, you may withdraw that consent at any time. Upon withdrawal of consent, MAXTRADE B2B SRL will cease processing your personal data and will take all necessary steps to delete all records containing such data. However, if processing is necessary for the provision of services by MAXTRADE B2B SRL and may be carried out on another legal basis, the Company will proceed with such processing and will notify you accordingly.
Cu toate acestea, dacă prelucrarea este obligatorie pentru furnizarea serviciilor de către societatea MAXTRADE B2B SRL și aceasta poate fi efectuată în baza altor dispoziţii legale, societatea va proceda la o astfel de procesare și vă va notifica în acest sens.

  1. In accordance with applicable law, you have the following rights:

Right of access – the right to obtain from us, upon request and free of charge, confirmation as to whether or not your personal data is being processed, and the right to access such data, except where such requests are repetitive or made in bad faith;
Right to information – the right to be informed about the identity of the controller, the purposes of processing, the recipients or categories of recipients of the data, the existence of the rights provided under the GDPR, and the conditions under which they may be exercised;
Right to rectification – you may request the rectification of inaccurate personal data; Right to erasure ("right to be forgotten") – you may obtain the erasure of your data where processing was unlawful or in other cases provided for by law;
Right to restriction of processing – you may request restriction of processing where you contest the accuracy of the data, as well as in other cases provided for by law;
Right to object – the right to object at any time, on legitimate and justified grounds, to the processing of your data, except where there are legal provisions to the contrary;
Right to data portability – under certain conditions, you may receive the personal data you have provided to us in a machine-readable format, or request that such data be transferred to another controller;
Right to lodge a complaint – you may lodge a complaint regarding the processing of your personal data with the National Supervisory Authority for Personal Data Processing, or you may address the courts of law;
Right not to be subject to automated decision-making or additional profiling – the right to request and obtain the withdrawal, cancellation, or re-evaluation of any decision that produces legal effects, adopted solely on the basis of automated processing of personal data intended to evaluate certain aspects of your personality, such as professional competence, creditworthiness, behaviour, or similar aspects.

If you wish to exercise any of the rights mentioned above, please contact the person responsible for personal data protection using the following contact details: [email protected].

  1. Information security:

We work hard to protect our website and our users from unauthorised access, or the unauthorised alteration, disclosure, or destruction of the information we hold. To this end:

We periodically review our information collection, storage, and processing practices — including physical measures and security safeguards — to prevent unauthorised access to our systems;
We restrict access by our employees and contractors to your personal information, and our contractual relationships with such persons are subject to strict rules regarding contractual confidentiality obligations.